Live Well Newham app user guide
Creating your account
Look out for an email containing details on how to create you account. There are 3 simple steps
- Download the app in the relevant app store for your device.
- Open the app and tap “No log in? Tap here to register”
- Follow the on screen instuctions to verify you account and creat your username and password.
Navigate around the app by using the home page and menu at the bottom of the app:
My sessions allows you to view your: upcoming, attended, missed or all sessions along with the date and time and details about how they will take place.
Your checklist keeps you on track with things to do that week to stay on top of your course. The checklist will change regularly. You can tick off the tasks you have done and navigate to the relevant pages.
My online modules
My online modules are where you can learn more to support you on your health & wellbeing journey. New modules are unlocked on a regular basis and once unlocked you can open and complete. If you have a preferred audio language you can choose this from the options in the dropdown.
Resources – videos, blogs, top tips and recipes – all day every day
Resources is where you can access videos, articles, and websites all day every day. Not only can you view and filter all resources, but you can mark your favourite ones using the heart icon and we have even suggested some resources tailored specifically to you based on the information you provided in onboarding.
My health tracker
View your health tracker and add readings for all items. You can add readings for past dates and will be prompted when your weekly weight reading is due.
You can also personalise and sync Wellbeing way with your native device (iOS only) so that you can pull all your health tracker readings from other apps (such as Fitbit) and smart devices (i.e. Apple watch). Just make sure your other apps and devices are syncing with your native app to ensure all your information shows on Wellbeing way.
In the My goals section you can create health tracker and non-health tracker goals. Health tracker goals like weight or steps will autocomplete as soon as you enter a reading that achieves the goal. Non-health tracker goals can be manually marked as complete as soon as you achieve them.
Join in the community by creating new posts and sharing your experience. You can follow discussions that interest you to stay on top of the latest posts as well as like posts that you have found helpful or insightful.
In the notifications area of the menu, you can view all notifications. We will send you notifications to help keep you updated and on track, please select allow notifications if asked and keep your notifications turned on.
Frequently asked questions
The Live Well Newham Programme lasts 12 weeks.
You will gain access to the app as soon as you are invited through either a text or an email.
Once you have your first Initial Appointment session, your app will begin to unlock various features.
You will have 12 weekly group sessions, followed by 2 Peer Group sessions after completion.
You will be offboarded from the app on completion of your course.