Total diet replacement – COVID-19

Following the advice from NHS England, these sessions will be held over the telephone instead of face-to-face. With this new structure, you will still have the opportunity to partake in group discussions and ask your coach questions, all from the comfort of your home.

How do I join the calls?

Before each session, you will receive an email and text letting you know:

  • Your session time and date
  • Your coach’s name
  • The phone number to dial
  • Your session ID (which may change each session)

Five minutes before your session is due to start, call the phone number provided, follow the instructions on the call and enter your session ID prompted.

Top tips:

  • When it prompts you to enter the ‘pound sign’ it means ‘#’
  • Once you are connected, please mute your line if you aren’t talking, this will allow everyone to hear each other clearly


You can download your personalised Action Plan (PAP) here.