REWIND GP information

If your patient has had Type 2 diabetes for less than 12 years and meets the inclusion criteria below then they may be eligible for our new one-year REWIND service. This free service aims to support your patient in leading a healthier lifestyle, reduce their diabetes medicines and even achieve diabetes remission.

How does it work?

The unique one year programme combines regular group and one-to-one telephone contact with online learning to support individuals in achieving their health goals. If eligible for the service, individuals will be fully supported by a team that includes GPs, practice nurses, health coaches, specialist dietitians and exercise specialists. Research shows that changing diet and lifestyle can benefit the management of Type 2 diabetes, therefore our programme includes education and coaching on nutrition, movement and health behaviour change. After the initial assessment, there are two options:

Total diet replacement

12 weeks of very low-calorie diet of shakes and soups, followed by 12 weeks of gently reintroducing food, and then 6-months maintaining a new healthy eating lifestyle. The cost of this is approximately £2 per day, and replaces all food, so may make shopping bills lower! This option is only available to those eligible.

The low carb choice

If your patient is ineligible for total diet replacement, your patient can choose the low carb option. This is 12 weeks of learning a new low carbohydrate diet followed by 12 weeks of incorporating learnings into every day life and is completed with a 6-month maintenance phase. This option is available to anyone who is eligible for the programme.


  • Three-staged programme focused on helping you achieve your health goals that may help put your diabetes into remission
  • Support from your health coach throughout the programme
  • Online programme resources which you can access 24/7 to suit your lifestyle
  • Free group sessions, coaching support and resources throughout the year

How to refer

This unique programme is being exclusively offered to patients across North West London.

GP requirements


After discussing the REWIND service with your patient and confirming eligibility for the two pathways please complete the referral form which is embedded into your clinical system and send it to: NHS email:

Ongoing support:

Once your patient has been enrolled onto the REWIND service you are required to contact the patient, issue a glucometer and stop repeat medication on your patient clinical system according to guidelines and arrange reviews at weeks one and two and at one, two and three months.

For more information, click here.

You can read how Janice found the REWIND programme here.

Contact us:

If you have any other queries about the programme, please email us at call us on 0333 577 3561.

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